Senior Director, Global Process Owner - Source to Pay


: $74,940.00 - $115,010.00 /year *

Employment Type

: Full-Time


: Human Resources

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United States of America - Virginia, Glen Allen

Job Summary

Reporting to the Vice President of Global Business Services, the AECOM Source-to-Pay (S2P) Global Process Owner is a key leadership role. The role is a budget owner of the entire GBS function that resides under this tower working with centers to ensure appropriate design and delivery of services and with stakeholders across AECOM business lines and functions to ensure value creation, budget delivery and alignment in expectations.

This position can be based anywhere globally.

  • GBS has experienced significant change over the past 18 months and will continue to be a key strategic enabler for AECOM into the future covering all functions within AECOM

  • With the establishment of global shared service centers as well as the objective to standardize processes across the organizational we will move towards a global organization with regional representation to ensure connectivity to the businesses and budgets

  • Global Process Owners (GPOs) will drive key transformational activities and change management by tower and work with the centers to deliver services to our expanding customer base

  • Global Process Owners will also govern the end to end process, working in conjunction with key business and functional stakeholders

Key responsibilities include:

  • Create an effective operating model that includes vision/strategy, governance, service delivery framework and a global standard process

  • Lead and improve process and technology design and enablement including, but not limited to, Artificial Intelligence / Robotics

  • Improve integrity of the tower process and increase process reliability through improved cross functional alignment

  • Design and implement health metrics and KPIs to monitor the process and systems; map these against industry best practice. Improve management and control over the entire end to end process, removing redundant and focusing on added value activities

  • Drive business transformation initiatives focused on improving the employee experience and standardization and automation of processes

  • Drive a culture of constant improvement; Identify and implement initiatives in order in increase business-wide effectiveness and efficiency

  • Enhance controls that maximize efficiency while keeping teams operationally compliant

  • Collaborate with key stakeholders including but not limited to Regional CPOs and Strategic and Operational Buying teams, Operational Mangers, Supply Chain, IT, Controls and Finance

  • Work with communication and change management teams to build effective plans when required

Minimum Requirements

  • Bachelors degree in Accounting or related discipline

  • 10+ years relevant work experience in a Shared Services environment, including 6 years of leadership.

  • Ability to actively engage stakeholders, clients and staff to ensure processes are executed consistently

  • Experience in a multi-function shared service/GBS environment with an understanding of end to end process management

  • Ability to Lead, motivate and influence others

  • Ability to manage multiple priorities and thrive under tight deadlines and high-pressure situations

  • Ability to design and deliver transformational initiatives

  • Excellent interpersonal communications and negotiation skills; proficient at communicating conclusions to leadership in concise manner

  • Strong analytical skills and ability to effectively problem-solve

Preferred Qualifications

  • Experience in Oracle, Kofax and Coupa or similar systems

  • Experience working with and managing a third party outsource provider

  • Lean, six sigma experience

  • CPA

  • MBA

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to make amazing happen in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours.

Job Category Management

Business Line Corporate

Business Group Corporate

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 236719BR

Additional Locations US - Arlington, VA - 2101 Wilson Boulevard - Suite 800, US - Boston, MA - One Federal St, US - Chicago, IL - 303 E Wacker Drive, US - Dallas, TX - 13355 Noel Road, US - Greenwood Village, CO - 6200 South Quebec Street, US - Houston, TX - 19219 Katy Freeway, US - Los Angeles, CA - 1999 Avenue of the Stars, US - Miami, FL - 7650 Corporate Center Drive, US - New York, NY - 100 Park Ave, US - San Francisco, CA - 300 California Street, US - Seattle, WA - 1501 4th Avenue

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Requirements:
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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