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As described in the above referenced document, the quality management system covers all business processes, not just product manufacturing.

Quality management is a support function with a role of assisting the business process owners through support, advice and monitoring. The QM assists in clarifying and documenting processes including their interactions.

The quality manager is responsible for the QA process, which includes:

  • Establishment of quality goals
  • Establishment and monitoring of measurements relevant to those goals (KPIs)
  • Customer claim management
  • Internal deviation management
  • Supplier evaluation and deviation management
  • Providing a documentation system (see for example the QMS_MUN Sharepoint process map)
  • Specific Responsibilities

  • Be thoroughly knowledgeable of Andritz Group and PEW QHS policies, procedures and reporting requirements. Enforce compliance within the PEW NA product groups.
  • Provide quality management support to the PEW NA product groups with priorities as directed by the VP Operations.
  • Assist in establishing quality goals
  • Monitor product group KPIs
  • Identify responsibilities for QHS monitoring and reporting. Maintain a roster these responsibilities (ref. PEW_NA_QHS reporting responsibilities.xlsx).
  • Monitor and ensure that reporting responsibilities are fulfilled according to due dates.
  • Provide training, as required, on quality management principles and tools, the Sharepoint document control system and the ASAP NCR system.
  • Keep the VP Operations informed of product group KPIs, progress toward achieving quality goals and other issues relevant to the quality management system.
  • Additional quality management tools include, where applicable:

  • Product audits
  • Internal process audits
  • Statistical process control
  • Management reviews
  • Deviations identified through the above processes and tools are used to trigger improvement by:

  • Making the deviation visible
  • Containing the immediate problem
  • Determining the root cause
  • Taking action to prevent reoccurrence
  • ANDRITZ is an international technology group providing plants, systems, equipment, and services for various industries. The company is one of the technology and global market leaders in the hydropower business, the pulp and paper industry, the metal working and steel industries, and in solid/liquid separation in the municipal and industrial segments. Other important fields of business are animal feed and biomass pelleting, as well as automation, where ANDRITZ offers a wide range of innovative products and services in the IIoT (Industrial Internet of Things) sector under the brand name of Metris. In addition, the company is active in power generation (steam boiler plants, biomass power plants, recovery boilers, and gasification plants) and environmental technology (flue gas and exhaust gas cleaning plants) and offers equipment for the production of nonwovens, dissolving pulp, and panelboard, as well as recycling plants.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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