Telephone Answering Service Operator

Employment Type

: Full-Time


: Miscellaneous

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The call center operator provides various support functions for our participating hospitals. Duties include: Answering calls to the main number, triage and route calls. Follow on-call schedules and dispatch appropriate clinicians. Update database to reflect the most current on-call etc. ** All positions require working a Saturday or Sunday ***Several Shifts available: 1st Shift, 2nd Shift ( Full and Part time) Knowledge of medical terminology Typing speed and accuracy 40wpm Ability to multi-task Patient phone manner A desire to help others Previous Experience: Customer Service, Hospital, Medical Office 1-5 years These are contract to hire positions for 90 days with option for direct hire. Other benehits include: quarterly incentive program - based on global and individual metrics After 90 days option to work at home 1-2 days per week Salary Range: DOE $16-$18/ hourly Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: Yes

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