Floor Manager

Compensation

: $40,080.00 - $60,410.00 /year *

Employment Type

: Full-Time

Industry

: Hospitality - Food Services



Hojoko is a funky Japanese Tavern located in the heart of the Fenway. We are a tight knit team motivated by food and drink, who are on a mission to surprise and delight our guests every night. Our goal is to be creatively driven while being operationally sound, within our culture of genuine care.

We are looking for a service manager to join our team. This new team member must have a passion and enthusiasm for food, drink and the hospitality industry that matches ours.

In addition, our ideal team member has a proven track record of and an enthusiasm for managing service in a high volume environment. This position is responsible for keeping cool, calm and engaged on the floor during any night of service in addition to energizing the team to maximize Hojoko levels of fun for each guest.

You will be working hand-in-hand with a diverse group of people, including our General Manager, Chef de Cuisine, our service team, culinary team and our partners on the hotel property. Hojoko is the restaurant within the Verb Hotel, a boutique, music-themed hotel offering a retro vibe and modern amenities.

Responsibilities

  • Working together with the General Manager of Hojoko in daily restaurant operations as well as assisting initiatives to grow the business, drive sales and manage costs
  • Conducting motivating and educational sound check (pre-service) meetings
  • Creating tools to improve and support service and guest relations
  • Hosting a wide range of parties on a nightly basis: karaoke, live bands, dj s and dancing
  • Making connections with guests and developing regulars on a nightly basis
  • During service, always having a close eye on each step of the guest experience
  • Work closely with host team to insure an excellent guest experience from hello to goodbye
  • Managing a team with the utmost respect, including hiring, learning and development
  • Assist General Manager with scheduling shifts, documenting and reviewing performance
  • Collaborating on learning and development opportunities with the management team

Qualifications, Skills & Experience

  • Passion for hospitality and unique guest experiences
  • Experience working as part of a team in a high-volume restaurant environment
  • Experience closing a shift
  • Experience using Micros as a point of sale system
  • Excellent attention to detail & time management skills
  • Strong communication skills (both one-on-one and in front of groups)
  • Enthusiastic about Japanese cuisine and culture

About Cushman Concepts

Founded and owned by husband and wife team, James Beard Award Winning Chef Tim and sake certified Nancy Cushman, Cushman Concepts is a dynamic restaurant group whose vision is to create unique hospitality experiences and concepts that surprise and delight our guests every day and in unexpected ways.

Cushman Concepts has created multiple, unique and transporting hospitality experiences in Boston and New York: o ya in Boston and New York, Hojoko Japanese Tavern in Boston, and Covina and Roof at Park South cocktail bar in New York City.

Founded over a decade ago in 2007 with the opening of highly acclaimed o ya restaurant in Boston, Chef Tim and Nancy Cushman and their team are committed to matching their award-winning hospitality with a work culture founded in genuine care.

The Cushman Concepts team prides themselves on the unique culture that has developed over years of hard work and commitment. We are creatively driven and operationally sound and are inspired to surprise and delight our guests every day with craveable food, beverage and warm service. We have a high level of respect for each other as well as our guests that join us every night.

More detail about Hojoko part of Cushman Concepts, please visit
Associated topics: backend, bakery manager, conference, floor manager, food service supervisor, general operations manager, kitchen manager, operations manager, restaurant manager, service manager * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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