Job Description

Job Details

  • Assists potential members though the application and enrollment process while adhering to all standards and requirements set forth in the Medicare Marketing Guidelines and / or MLTC contract to achieve enrollment goals.
  • Provides information and answers to all questions from potential members regarding benefits, rights and responsibilities, and plan operations.
  • Meets and reviews monthly sales-related goals and objectives, works with sales management to develop a territory plan and outreach strategy to achieve sales goals.
  • Completes all required enrollment documents.
  • Coordinates and relays information to staff related to the pre-enrollment process.
  • Employs lead generation and follow up according to company standards.
  • Maintains ongoing knowledge of changes to Medicaid and/ or Medicare regulations and their impact on daily operations.
  • Self-reports any potential violations of federal, state or company regulations and guidelines.
  • Identifies and organizes community outreach activities to spread awareness of coverage option(s).
  • Schedules field time to achieve individual enrollment targets which includes specific enrollee selling activities such as: Orientations, Education, Reinforcement of Messaging, Troubleshooting, Fact Finding and/or problem Solving.
  • General Job Information

    Other Job Requirements

  • 3+ years of Medicare and/or Medicaid sales, enrollment and business development experience.
  • Proven experience and success in serving ongoing customer needs as a retention strategy.
  • Proficient in Microsoft Office Product Suite and other Windows-based applications.
  • Experience with Managed Long Term Care or similar program.
  • Significant knowledge and experience with members who have nursing home-level of care.
  • Strong verbal and written communication skills.
  • Strong presentation skills.
  • Ability to travel up to 90% in the field.
  • Reliable transportation.
  • Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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