boston | Senior Site Specialist - Thermo Fisher Scientific, Inc. in Peabody, MA

Senior Site Specialist - Thermo Fisher Scientific, Inc.

  • Thermo Fisher Scientific
  • $29,380.00 - 40,030.00 / Year *
  • 133 Forest St
  • Peabody, MA 01960
  • Full-Time
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Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally. Our Mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.

Job Description
  • Makes on-site program replenishments and disbursements. Performs stockroom duties to include receiving, put-away,stock rotation, cycle counts, and other functions according to Unity Lab Services and customer requirements.
  • Removes cardboard and trash as needed (Detrashing).
  • Works effectively with a diverse cross-functional team.
  • Embraces Practical Process Improvement (PPI) methodologies.
  • Positively represent Thermo Fisher Scientific at all times throughout customer locations.
  • Follow all defined procedures as outlined by Best Practices, SOPs & work instructions. Take direction from Site Supervisor and /or Account Manager regarding daily duties.
  • Makes decisions based on ULS provided guidelines and / or site work instructions
  • Communicates with supervisor any customer issues or potential process problems
  • Utilizes basic systems to support various Unity Lab Services processes
  • Access & utilize Thermo Fisher Scientifics Intranet and SharePoint document management system.
  • Performs other duties as assigned, including product returns as needed.
  • Makes on-site program replenishments and disbursements. Performs stockroom duties to include receiving, put-away,stock rotation, cycle counts, and other functions according to Unity Lab Services and customer requirements.

  • Job-Specific Duties may include:

  • General Customer Service
  • Order Entry
  • Order Management
  • Stockroom Management
  • Monitor inventory in consignment stockroom on a daily basis.
  • Process Return Goods Requests:
  • Backorder Management:
  • Invoice Reconciliation and Claims and Deductions
  • Minimum Requirements/Qualifications:

  • Must be able to read, write and speak English.
  • Displays a high level of confidentiality for both customer and Thermo Fisher Scientific.
  • Maintains Thermo Fisher Scientifics Four-I Values.
  • Must possess a High School Diploma.
  • Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
  • Must be customer focused to deliver excellent customer service including maintaining a professional appearance at all times.
  • Three to five years of progressive relevant experience preferred.
  • Must be proficient with a computer and the Microsoft Office suite of software.
  • Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.




  • If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


    Associated topics: client, client service, counter, courtesy, courtesy clerk, delivering, sales, sales associate, service representative, shop


    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.